The whitepaper provides an overview of the content BPO landscape, insights into the changing needs of customers and what it takes for publishing BPOs to succeed. It evaluates the spectrum of opportunities available to publishing BPOs in the content outsourcing space, with a focus on adjacent verticals currently serviced by BPOs, specialized KPOs and technology companies.

Nasscom, India's trade body of the IT-BPM industry, and DeitY (Department of Electronics & IT) wanted to establish the domestic demand for BPM services. Based on the findings, the Government of India will identify areas that will drive growth and determine those that have to be incentivised to aid growth. Interviews with senior executives of top BPM providers helped determine the market size, future growth projections, trends, and the structure by verticals and service lines.

A management consulting firm wanted to assess plastic beverage bottle pre-form equipment systems and aftermarket tooling in India. ValueNotes built in-depth profiles of local firms based on a mix of primary interviews and secondary research - company size in terms of number of employees/ revenue/ units sold, products offered, pricing, quality comparisons between locally manufactured & imported systems, and customer details.