December 2009: ValueNotes made a presentation – Insurance Processes Outsourcing: Trends in the Domestic Insurance BPO – at The Insurance Technology Annual Summit 2009 in Mumbai. The session highlighted:
Growth in both domestic BPO market and export BPO market
The share of insurance outsourcing
Different types of outsourcing already happening in the insurance sector
Drivers behind insurance outsourcing
Various outsourcing vendors, their capabilities and plans for this industry
Apart from showing the current trends in insurance outsourcing, the presentation looks at what will drive this sector in the future. It shows the growth potential for insurance outsourcing and also the factors that will affect this growth.