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Publications

Voice of Customer: Leveraging Customer Inputs to Accelerate Business Objectives

Offshoring in the Publishing Vertical – 2009

Domestic BPM market 2016 – On the cusp of transformation

Process Innovation in the Indian banking industry

Impact of collaboration on enterprise productivity, 2012-2013

Outsourcing in Malaysia: Scaling New Heights

Obamacare: Outsourcing opportunities in revenue cycle management

Opportunities in the Saudi Arabian education sector

Webinar – Best Practices for Successful Competitive Intelligence (CI) Partnerships

Offshoring by US newspaper publishers

ValueNotes Sourcing Prism: Legal Outsourcing Edition

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave VI

Financial services offshoring: models, capabilities & risks

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave V

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave VII

CI in India – perspectives of a local practitioner

India Board Report 2011 – Board composition, effectiveness & best practices

How is Covid-19 impacting various industries / sectors?

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave II

Magazines: The new outsourcing frontier?

Digital revolution: APAC economies will emerge as global leaders

Heat and Eat Foods Industry in India 2014-19

The Outsourcing Imperative for Publishers

Educational Publishers: Perspectives on Outsourcing

What are KITs and KIQs?

Examinations and the Role of Technology: Emerging Directions

Covid-19 Business Sentiment Survey

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