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Publications

Current state of digital content

How can Australian firms unlock the big fat Indian market?

Insurance Processes Outsourcing: Trends in the domestic insurance BPO

Faucets Industry in India 2014-19

Outsourcing in Malaysia: Scaling New Heights

Competitive Strategy Workshops

Design and Animation: Financial Performance Review

Comparing KPO and BPO – an analyst’s viewpoint

Competitor profiling: Many needs behind the need

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave V

Offshoring in the publishing vertical

Home water purifier industry 2014-19

Educational Publishers: Perspectives on Outsourcing

State of application performance management in the Indian BFSI sector

The Effect of LED Growth on the CFL Market in India

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave I

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave VIII

The deep web unfolded: effective use of the invisible web tools for CI

Webinar – Market intelligence: how to recognise reliable information

India Board Report 2011 – Board composition, effectiveness & best practices

Integrated Cold Chain Industry in India 2013-17

CI in India – perspectives of a local practitioner

Switchgear and Control gear industry in India 2013-17

e-learning Outsourcing 2009: Advantage India

Analytics: Financial performance review

Domestic BPM market 2016 – On the cusp of transformation

Social media for CI…’Like’?

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