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Publications

Opportunities in the Indian Domestic BPO Market

Career in Indian LPO: A Problem of Perception?

The Outsourcing Imperative for Publishers

Insurance Processes Outsourcing: Trends in the domestic insurance BPO

The Competitive Intelligence Process Cycle

Competitive Intelligence Needs Assessment

Webinar – Market intelligence: how to recognise reliable information

Chocolate industry in India 2014-19

Biscuits and Cookies Industry in India 2015-19

Webinar – VFM comparison between primary and secondary research

Design and Animation: Financial Performance Review

Packaged Bottled Water Market in India 2013-18

Competitive Strategy Workshops

State of application performance management in the Indian BFSI sector

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave II

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave V

How can Australian firms unlock the big fat Indian market?

Competitive Intelligence Needs-Assessment: Asking the right questions

CI in India – perspectives of a local practitioner

Competitive Intelligence Audits

Webinar – Competitive Intelligence in fragmented, undocumented and unorganised markets

Voice of Customer: Leveraging Customer Inputs to Accelerate Business Objectives

How is Covid-19 impacting various industries / sectors?

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave I

Domestic BPM market 2016 – On the cusp of transformation

HDFC Life – ValueNotes, Life Freedom Index

Warehousing Industry in India – 2013-17

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