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Publications

Social media for CI…’Like’?

Packaged Bottled Water Market in India 2013-18

What do STM/Academic publishers think about outsourcing?

What are KITs and KIQs?

Market Research Outsourcing – Buyer Survey

Examinations and the Role of Technology: Emerging Directions

Competitive Intelligence Frameworks

Outsourcing in Malaysia: Scaling New Heights

Process Innovation in the Indian banking industry

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave V

Offshoring in the publishing vertical

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave IV

The Effect of LED Growth on the CFL Market in India

Home water purifier industry 2014-19

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave II

India Board Report 2011 – Board composition, effectiveness & best practices

Outsourced Publishing Services: Financial Performance Review

Obamacare: Outsourcing opportunities in revenue cycle management

Domestic BPM market 2016 – On the cusp of transformation

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave IX

Educational Publishers: Perspectives on Outsourcing

Current state of digital content

Switchgear and Control gear industry in India 2013-17

Career in Indian LPO: A Problem of Perception?

Insurance Processes Outsourcing: Trends in the domestic insurance BPO

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave III

How can Australian firms unlock the big fat Indian market?

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