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Publications

Legal Services Outsourcing: What do Law Firms Think?

Data Security and Privacy in the Legal Services Outsourcing Industry

The Competitive Intelligence Process Cycle

Market Research Outsourcing (MRO): The India growth story

Competitive Intelligence & Consulting

Comparing KPO and BPO – an analyst’s viewpoint

Webinar – VFM comparison between primary and secondary research

Publishers and Outsourcing: Will Outsourcing Increase?

Impact of Economic Downturn on the Legal Industry and Offshoring

HDFC Life – ValueNotes, Life Freedom Index – Indian Urban Women

Heat and Eat Foods Industry in India 2014-19

Insurance Processes Outsourcing: Trends in the domestic insurance BPO

e-learning Outsourcing 2009: Advantage India

Competitive Intelligence Frameworks

Opportunities in the Saudi Arabian education sector

Competitive Intelligence Needs Assessment

Competitive Intelligence Needs-Assessment: Asking the right questions

Examinations and the Role of Technology: Emerging Directions

Third party vs. Proprietary legal platforms: Where lies the value?

Warehousing Industry in India – 2013-17

Career in Indian LPO: A Problem of Perception?

Analytics: Financial performance review

Offshoring by US newspaper publishers

Market Research Outsourcing – Buyer Survey

Opportunities in the Indian Domestic BPO Market

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave VIII

HDFC Life – ValueNotes, Life Freedom Index – Young Aspirants

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