ValueNotes_Customer Intelligence
Grow faster by delivering what your customer really wants

Do you know who your best customers are?

Do you know why they buy from you, or why they don’t?

Do you understand how customer needs are changing?

Companies with a higher proportion of satisfied customers, grow more profitably and faster than the average. They continually study their customers, listen to them and understand their changing needs. This helps them expand, adapt and refine their product or service offering.

A structured and regular customer intelligence program will accelerate your growth, by adding and retaining more customers. ValueNotes can help you design and execute your customer intelligence program, or complement your existing activities.

Are you listening to your customers? It can make all the difference…

Project Examples

  • User perception study helps auto-component manufacturer re-design its product strategy
    Client’s high tech 2- wheeler component had not found traction in the market   Our client, one of India’s leading automotive component manufacturers, supplies cutting-edge technology products to a large number of 2-wheeler and 4-wheeler OEMs in India. The company had introduced a new engine component for 2-wheelers in India. This product was superior to the existing technology and offered better mileage, superior engine performance and lower emissions. Even though the product ...
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  • ValueNotes helps global printer company increase market share in India
    Market intelligence for developing a strategy to boost market share   A leading global printer company wanted to revisit their market strategy in India. The company was losing market share in the country and was not able to address the problem in the absence of actionable market analysis. The company wanted to understand the dynamics of the micro printer market in India in order to: – Determine the causes of fall in its ...
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What our clients have to say about us…

Very up front about the cost, very easy to work with changing circumstances. It was a pleasure. I commend your team on its tenacity in approaching a very hard target. It was certainly the toughest assignment I have had in a long time. Hopefully we will have less demanding questions to answer in the next assignment – A global strategy consulting firm

Categories:
Customer Intelligence
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