ValueNotes_Customer Intelligence
Grow faster by delivering what your customer really wants

Do you know who your best customers are?

Do you know why they buy from you, or why they don’t?

Do you understand how customer needs are changing?

Companies with a higher proportion of satisfied customers, grow more profitably and faster than the average. They continually study their customers, listen to them and understand their changing needs. This helps them expand, adapt and refine their product or service offering.

A structured and regular customer intelligence program will accelerate your growth, by adding and retaining more customers. ValueNotes can help you design and execute your customer intelligence program, or complement your existing activities.

Are you listening to your customers? It can make all the difference…

Project Examples

  • ValueNotes helps global printer company increase market share in India
    Market intelligence for developing a strategy to boost market share   A leading global printer company wanted to revisit their market strategy in India. The company was losing market share in the country and was not able to address the problem in the absence of actionable market analysis. The company wanted to understand the dynamics of the micro printer market in India in order to: – Determine the causes of fall in its ...
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  • Voice of Customer (VoC) unlocks high-value revenue stream for engineering major
    Client needed to understand what customers valued highly to develop an alternate revenue stream   Our client is an engineering company that provides equipment and solutions for the process industry. They are highly regarded among their customers for their pioneering systems which have improved production efficiencies significantly. The general feedback from customers signalled a need for after-market maintenance services. While there were opportunities in the after-market, the client wanted to operate in ...
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What our clients have to say about us…

I appreciated the quality of the proposal which outlined well the synopsis for the white paper. Research and writing was swiftly done within the timetable and no extensive correction rounds were needed – Global market intelligence provider

Categories:
Customer Intelligence
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