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Publications

Domestic BPM market 2016 – On the cusp of transformation

Financial services offshoring: models, capabilities & risks

Social media for CI…’Like’?

The Competitive Intelligence Machinery

Examinations and the Role of Technology: Emerging Directions

Business and Market Research Outsourcing: Financial Performance Review

Third party vs. Proprietary legal platforms: Where lies the value?

Bubbles or Banyan trees – The Asset Management Dilemma

Obamacare: Outsourcing opportunities in revenue cycle management

Opportunities in the Indian Domestic BPO Market

Insurance Processes Outsourcing: Trends in the domestic insurance BPO

Faucets Industry in India 2014-19

e-learning Outsourcing 2009: Advantage India

HDFC Life – ValueNotes, Life Freedom Index – Young Aspirants

Biscuits and Cookies Industry in India 2015-19

Webinar – VFM comparison between primary and secondary research

Packaged Bottled Water Market in India 2013-18

Webinar – Navigating India’s complex market using actionable intelligence

Impact of economic downturn on the publishing industry and offshoring

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave I

Impact of collaboration on enterprise productivity, 2012-2013

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave II

Covid-19 Business Sentiment Survey

The Outsourcing Imperative for Publishers

The deep web unfolded: effective use of the invisible web tools for CI

Market Research Outsourcing (MRO) – buyer survey

Competitive Strategy Workshops

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