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Publications

Trends in collaboration technology & open source software, 2011-2012

Patanjali is here to stay!

CI in India – perspectives of a local practitioner

HDFC Life – ValueNotes, Life Freedom Index

Board Effectiveness Report 2013-14 – Corporate governance practices

Focus vs. Diversification: What’s your BPO strategy?

Heat and Eat Foods Industry in India 2014-19

Biscuits and Cookies Industry in India 2015-19

What are KITs and KIQs?

Career in Indian LPO: A Problem of Perception?

Webinar – VFM comparison between primary and secondary research

The Competitive Intelligence Process Cycle

Voice of Customer: Leveraging Customer Inputs to Accelerate Business Objectives

Offshoring by US newspaper publishers

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave IV

Bubbles or Banyan trees – The Asset Management Dilemma

High growth expected for building products

Domestic BPM market 2016 – On the cusp of transformation

Capabilities and challenges in the LPO industry

What do STM/Academic publishers think about outsourcing?

Examinations and the Role of Technology: Emerging Directions

Financial services offshoring: models, capabilities & risks

Analytics: Financial performance review

The Competitive Intelligence Machinery

Webinar – Navigating India’s complex market using actionable intelligence

J.P. Morgan Asset Management – ValueNotes Investment Confidence Index, Wave I

Insurance Processes Outsourcing: Trends in the domestic insurance BPO

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