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Publications

Obamacare: Outsourcing opportunities in revenue cycle management

Webinar – VFM comparison between primary and secondary research

State of application performance management in the Indian BFSI sector

The Competitive Intelligence Process Cycle

Capabilities and challenges in the LPO industry

How can Australian firms unlock the big fat Indian market?

Webinar – Market intelligence: how to recognise reliable information

Bread Industry in India 2015-20

Insurance Processes Outsourcing: Trends in the domestic insurance BPO

Faucets Industry in India 2014-19

ValueNotes Sourcing Prism: Legal Outsourcing Edition

HDFC Life – ValueNotes, Life Freedom Index – Young Aspirants

The deep web unfolded: effective use of the invisible web tools for CI

Outsourcing in Malaysia: Scaling New Heights

High growth expected for building products

Current state of digital content

Market Research Outsourcing (MRO) – buyer survey

Business and Market Research Outsourcing: Financial Performance Review

Editorial Outsourcing: Where is the newspaper industry heading?

Warehousing Industry in India – 2013-17

Competitive Intelligence Frameworks

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