Customer satisfaction study resulted in an increase in the number of referrals, and reduced client acquisition costs
CUSTOMER INTELLIGENCE
Customer perception
Voice of customer / NPS
Customer profiling
Customer needs assessment
MARKET INTELLIGENCE
Market sizing
Opportunity assessment
Location studies
Technology tracking
CHANNEL INTELLIGENCE
Channel perception
Sales structure benchmarking
Partner selection
Due diligence
Insights-
Case study
Customer satisfaction study resulted in an increase in the number of referrals, and reduced client acquisition costs
Blogs
Publications
Looking for answers to a critical business question?
24
Global 1000 companies
20+
countries where we’ve served clients
60+
countries where we've done research
11
Fortune 500 clients
Unsure what your competitors are going to do next?
What our clients have to say about us…
It was a very broad geographic project. We had internal staff and other partners, and you clearly outperformed all of them. You were very proactive and made recommendations that were actually very positive and helped us out. You went beyond – Project manager (healthcare practice), International research firm
Was very happy with this report. Pretty much everything was updated and I made no changes to this pre-release. A very good example of a tight turn around and good research! All feedback was very positive. Beware many more of these quick profile requests to come in the following weeks! 🙂 – Australian wealth management company
