ValueNotes Connect
Welcome to the May issue of ValueNotes Connect.

Companies often ponder over whether they should offshore (or outsource) their business research requirements. What drives their decision? Is it cost arbitrage, the flexibility & efficiency of an offshore team, the availability of deeper insights on local markets, or specialised talent – or a mixture of all? Varsha Chitale tells us why companies offshore their business research.

In today’s inter-connected world, working with partners – often on a different continent – is considered par for the course. Companies, large and small, work with formal and informal networks to stay competitive. The manufacturing and financial sectors are most evolved in terms of how to manage such partnerships seamlessly. The same is not true for professional services, including research. The vast majority still has a long way to go before maximizing the benefits of today’s flat world.

In a 4-part series, Arun Jethmalani tells us what it takes to manage research partnerships based on the 15 years of experience that ValueNotes has been in existence.
-To start with, Arun advocates that you do a due diligence on your potential partner. After all, it’s all about trust. Do they have a credible management team? Who have they worked for before? Can they demonstrate the experience and expertise on similar projects? Do they have an ethical stance?
-He goes on to tell us why it is necessary to set expectations from the start of the project, to agree on the scope of work, and to define responsibilities, quality standards, timelines, and interim reporting mechanisms.
-Lastly, he says, deliver the ROI, build and sustain a mutually beneficial partnership. Ramp up gradually, co-own the process, schedule regular review meetings and nurture the relationship.

Read how our reliable research support enabled an international advisory firm deliver a high quality service to their clients.

We hope you enjoy reading our newsletter, and as always, we look forward to your comments.

Best regards.

Why do companies offshore business research?
by Varsha Chitale
offshore business research Isn’t it all about cost? Perhaps, perhaps not. When one talks about off-shoring, the first thought that pops up is cost arbitrage. Indeed, cost arbitrage between developed countries and most offshore destinations is significant. But this is not the only reason, or in some cases it is not even the most important reason for off-shoring.
more>>
Learning to manage research partnerships
by Arun Jethmalani
learning to manage research partnerships In today’s inter-connected world, working with partners – often on a different continent – is considered par for the course. Companies, large and small, work with formal and informal networks to stay competitive. The manufacturing and financial sectors are most evolved in terms of how to manage such partnerships seamlessly. The same is not true for professional services, including research.
more>>

Partner due diligence: After all, it’s all about trust. Do they have a credible management team? Who have they worked for before? Can they demonstrate the experience?

Setting expectations: Define, and re-define: Agree on the scope of work, and define responsibilities, quality standards, timelines, and interim reporting mechanisms

Deliver the RoI: Build & Sustain: Ramp up gradually, co-own the process, schedule regular review meetings and nurture the relationship.

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