The business process outsourcing industry has evolved rapidly over the past few years. Also, with organic growth drying up due to the global financial crisis, companies are looking to inorganic avenues to jump-start growth. Typically, acquirers are companies that are... Read More.
The news about most of the offshoring deals that have gone kaput have probably not even seen the light of the day. Skeptics in the buyer organization would have voiced their “I told you so” opinion and vendors would have... Read More.
Consider, for a moment, that the utilities industry is a large, slumbering giant, who had sweeping, unquestionable powers over the industrialized world. For more than a hundred years, homes and factories have been dependent on it for their essential “services”,... Read More.
Buyers of outsourcing services need solutions that help them compete in an increasingly complex environment. To optimize operational margins, buyers procure services from the most efficient source, the right location and in the right proportion. Rightsourcing is the usage and... Read More.
Stiff competition from the industry and increasing demands from consumers are forcing retailers worldwide to re-evaluate their strategies and operating models. The typical knee-jerk reaction for most retailers is heavy capital investment and augmenting their staff. With the help of... Read More.
No other industry has adopted a new technology with as much gusto as the utilities industry when it embraced the ‘Smart Grid’ network. It is easily the most disruptive technology to hit the market since the upgrade of utilities’ legacy... Read More.
Whether we’re considering specialty retailers, grocery chains, general merchandisers or online retailers, the retail industry today converges around the following challenges – post-recession growing pains (including unique challenges in mature and emerging markets), price sensitive markets, low buyer switching costs,... Read More.
If you were tracking the outsourcing industry, the news of the recent acquisitions (and some mergers), particularly those in the month of May would have made your head spin! Any MBA student will tell you that acquisitions are made to... Read More.
Analytics as a service area is being touted as one of the ‘hottest’ markets to be in, for providers in the services outsourcing industry. While this may indeed be true (and it is), the supply side is currently dominated by... Read More.
The healthcare industry is broadly divided into providers, payers and individuals, to whom the services are provided. The services that are rendered by third party vendors are classified into payer and provider services. The payer segment provides services such as... Read More.
