ValueNotesConnect – November 2012

ValueNotes Connect

Welcome to the November issue of ValueNotes Connect. We hope our readers in India had a happy and prosperous Diwali.

Concern for the environment is at the forefront of discussions these days. In this edition, Namita Adavi tells us how energy costs and electricity consumption can be reduced through building green buildings.

Nidhi Purohit tells us how research and analytics in Indian tier 2 and tier 3 cities can prove beneficial for e-commerce. She also lists the concerns law firms have with outsourcing to India, and what Indian LPOs can do to solve these issues.

On another note, we are happy to inform you that we’ve revamped our website. Do take a look and let us know what you think.

We hope you enjoy reading our newsletter, and as always, we look forward to your comments.

Warm regards.

Green buildings to drive eco-friendly lighting
– by Namita Adavi
With an increasing focus on energy efficiency and being environmentally-friendly, the hour of the day is to reduce energy costs and scale down electricity consumption. Real estate in India is responsible for about 30% of the electricity consumed in the country. Green buildings are emerging as a solution to this problem, and efficient lighting plays a very important role in addressing this need.
To win in Indian e-commerce business, researching tier 2 and 3 cities will be imperative
– by Nidhi Purohit
Interestingly, the current growth in e-commerce is being fuelled by tier 2 and tier 3 cities like Jaipur, Chandigarh and Jamshedpur. Rising disposable incomes and increased penetration of media & entertainment have created needs which are largely unmet. These cities in India are highly undocumented and need efficient and continuous research and analytics to monitor changes in their markets. Players who can do this will definitely have an edge.
Data security and quality measures quell buyer concerns
– by Nidhi Purohit
Law firms and corporate legal departments have been outsourcing to LPO service providers for more than a decade now, but most of this is low-value work. Although outsourcing can drastically reduce costs, many in the legal profession remain wary. Attorney-client confidentiality concerns, security breaches and data security issues have prevented many organizations from offshoring legal work. LPOs will have to face these challenges head-on if they are to improve their service offerings.
Case studies
ValueNotes Voice of Customer (VoC) enables engineering company develop high value revenue stream
ValueNotes devises a Financial Index that establishes HDFC Life as a thought leader in the Indian personal finance segment
Commissioned research
Some client problems we have solved:
Opportunity assessment for maintenance services in process industries
Competitive intelligence for an international elevator brand
Market sizing of select segments in the Indian home automation industry
Competitor landscape of the cigarette market in India
Opportunity assessment of security & energy efficiency solutions in hospitals
Market sizing of the Indian homeland security market and applications of security instruments
ValueNotes in the news
Business World: Ethnographic research – observe your way to success
The Lawyer: Outside line
The Sauce: A case for outsourcing XBRL services in India
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