|ValueNotes Voice of Customer (VoC) enables engineering company develop high value revenue stream
An engineering company that provides equipment and solutions for the process industry has built up a formidable knowledge based on ways to improve efficiency of their customers’ systems. They wanted to assess the opportunity to offer additional knowledge based services to help optimise their customers’ operation.
ValueNotes delivered deep customer intelligence, analysis and recommendations that helped our client design a new highly profitable service line for existing clients.
Find out how…