Profile synopsis: Support the company’s research team in their business with continuous engagement and process driven research projects which include setting up efficient processes, secondary research and templates, quality checking and client communication.
Education: Graduate/PG with good communication skills
Experience: 2 to 5 yrs experience in KPO’s/BPO’s in continuous engagement projects needed.
Job Description:
- Collect secondary data
- Populate templates
- Work allocation to junior analysts and freelancers/vendors
- Continuous client engagement
- Daily quality check of work by analysts/vendors.
- Training of analysts
- Ensuring continuous support to client
- Verify, manage/update data on client portal
- Manage information databases
- Maintain tracking MIS/billing/invoicing
Competencies:
Must have:
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Good to have:
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