Welcome to the January issue of ValueNotes Connect. Hope 2013 has started off on a good note for you. This month, Nidhi Purohit blogs about the economics of cash-on-delivery payments, and the issues that e-commerce firms have with it. Deepti Krishnan tells us... Read More.
Competitive Intelligence Bytes…to accelerate your business objectivesFebruary 2013Are you listening to your customers? You probably gather customer feedback in some way. But is it really working for you? In this blog, we analyze the effectiveness of customer satisfaction surveys and... Read More.
Competitive Intelligence Bytes…to accelerate your business objectivesMarch 2013 Why structured "Voice of Customer" studies help in customer retentionToday, as global and local economies struggle to grow, unhappy customers are more inclined to move to a lower-cost competitor. Research has shown... Read More.
Welcome to the December issue of ValueNotes Connect. The bankruptcy of Monitor Group last month surprised many, especially followers of the firm’s founders, management gurus Michael Porter and Mark Fuller. This month, Varsha Chitale tells us what we can learn from... Read More.
Welcome to the November issue of ValueNotes Connect. We hope our readers in India had a happy and prosperous Diwali. Concern for the environment is at the forefront of discussions these days. In this edition, Namita Adavi tells us how energy... Read More.
Competitive Intelligence Bytes…to accelerate your business objectivesNovember 2012Lest you topple…Decision-making without competitive intelligence may lead businesses to losing their pole position. Corporate history globally, and in India, is rife with examples of companies that have lost their market positions. Some... Read More.
Welcome to the October issue of ValueNotes Connect. We hope our readers in India had a happy and prosperous Dussehra. In this edition, we discuss the scope for outsourcing in two sectors that are poles apart - the mining and the... Read More.
Welcome to the September issue of ValueNotes Connect. With new Government reforms set to improve the state of affairs in India, this edition brings you our take on everything that has been making the news recently. Sayli Vaidya blogs about whether the... Read More.
Competitive Intelligence Bytes…to accelerate your business objectivesSeptember 2012The good, the bad and the ugly of market research in IndiaIndustry relies on market research to provide insights for strategy formulation. But is market research reliable? This depends on the scope and... Read More.
Welcome to the August issue of ValueNotes Connect. With the economic slowdown affecting businesses globally, this edition of ValueNotes Connect features different takes on what that means to us, as individuals, our businesses and our economy. In his latest blog, Arun Jethmalani... Read More.
