26 Jul In an era of waning customer loyalty, are B2B firms doing enough? | ValueNotes Connect – Jul 18
[vc_row][vc_column width="1/6"][vc_column_text] [/vc_column_text][/vc_column][vc_column width="2/3"][vc_column_text] [/vc_column_text][vc_column_text] Welcome to the July issue of ValueNotes Connect. Customers today are less loyal than they used to be, of B2B and B2C firms alike. According to a Bain survey from 2014, 68% of B2B respondents said customers were becoming... Read More.