ValueNotes in the news
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- The Hindu, May-13 |
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- PrintWeek India, May-13 |
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- Lighting India, May-13 |
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| Mar 2013 | Voice of Customer: Leveraging Customer Inputs to Accelerate Business Objectives |
| Successful companies place the customer at the heart of their business. The Voice of your Customer is a key input for improving business performance and developing strategies for future growth. ValueNotes conducted a survey of senior decision-makers in Indian and multinational companies to find out if they gather customer feedback, how they do so, and how they use the inputs. We found that while most companies do in fact seek customer feedback and want to use it for critical decision-making, they are not able to do so, as the inputs they get are not actionable. This white paper describes the key elements of a successful VoC initiative – an appropriate design for the program; in-depth, unbiased and objective qualitative interviews with customers, and incisive analysis that addresses the key pain points of decision-makers.
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| Dec 2012 | The Effect of LED Growth on the CFL Market in India |
| The lighting Industry in India stood at a whopping INR 9,300cr in 2011. It is one of the largest industries in terms of market value, employment generation and number of domestic and multinational players. This white paper discusses how new technology is impacting the industry, with the latest in the world of lighting finding its way into the Indian market, led by LEDs. It presents how this market will shape up in the years going forward, with a focus on the effect of LEDs on the current dominant technology viz. CFLs. |
| Aug 2012 | The Outsourcing Imperative for Publishers |
| To cope with falling revenues and rising costs, publishers are looking to outsource their internal processes as part of their management strategy. This white paper seeks to address the problems of magazine and newspaper publishers looking to outsource ad production, but lack awareness, and want to know more about the return-on-investment (RoI) of outsourcing. |
| May 2012 | Competitive Intelligence Needs-Assessment: Asking the right questions |
| Competitive Intelligence (CI) plays a critical role in formulating an organisation’s business strategy. It can make the difference between winning and losing, survival and death. However, CI can only live up to this expectation, if it addresses the right questions. Right answers to wrong questions, will be wrong for the organization. What questions should the organization ask in order to win? The answer to this requires clear logical thinking on the part of both, the decision-makers who will use the intelligence to further their business objectives, and competitive intelligence analysts who will provide actionable inputs to facilitate the decisions. Going about CI needs assessment in a systematic fashion helps you hit the bull’s-eye. |
| Apr 2012 | Competitor profiling: Many needs behind the need |
| Competitor analysis is a key input in the strategic planning process. It enables the organization to analyze its own position in the industry. While the need for the profile is generally clear, the end users are typically ill-defined. As a result, the information presented is misaligned with their needs, resulting in a sub-optimal return on the investment made by the analysts. This white paper presents a framework for efficiently creating competitor profiles that meet the needs of multiple users in the organization. |
| Nov 2011 | State of application performance management in the Indian BFSI sector |
| Technology is the key behind the growing automation in the BFSI sector which has lead to advanced use of Information Technology (IT) and Information Technology enable Services (ITeS). Indian BFSI companies are among the early adopters of the technology but how many are actually measuring the efficiency of their applications is the big question. This white paper outlines the current scenario of application performance management in Indian BFSI sector. |
| Jul 2011 | How can Australian firms unlock the big fat Indian market? |
| With global economies struggling to recover from the grip of worldwide recession, Australian companies need to seek alternative avenues for growth. India with its exponential economic growth and burgeoning middle class presents a unique and promising opportunity for Australian businesses. While the “fit” between Indian growth needs and Australian expertise seems too perfect to be true, the gateway to India remains rocky. This white paper outlines various opportunities for Australian businesses in India, the challenges they could face and what they should do to ensure they don’t miss the opportunity. |
| Mar 2011 | Five client-side trends that mid-sized consulting firms can’t ignore |
| The consulting industry is going through a dramatic change, which will significantly alter the consulting landscape. A key indicator of things to come has been the increasing polarization between the large, established consulting firms and smaller, independent, boutique firms. This white paper discusses some of the key client-side trends that are impacting the global consulting industry today. |
| Feb 2010 | Bubbles or Banyan trees - The Asset Management Dilemma |
| Asset management, as we know it, is changing. While there is general consensus regarding the evolution of investment management, there is significant divergence of opinion on the long term trends. This white paper analyses some key global trends in investor appetite and the evolving shifts in asset management. |
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