Customer Intelligence

10 Jan Customer satisfaction – Going beyond the Net Promoter Score | ValueNotes Connect – Jan 2017

[vc_row][vc_column width="1/6"][vc_column_text] [/vc_column_text][/vc_column][vc_column width="2/3"][vc_column_text] [/vc_column_text][vc_column_text] Welcome to the January issue of ValueNotes Connect. Much has been written, and talked, about the Net Promoter Score (NPS), a key metric for customer loyalty. Corporations across the world have rightly recognised the power of the almighty score....

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08 Sep Patanjali is here to stay!

Over the last few years, Patanjali Ayurved has emerged out of nowhere to become one of India’s leading FMCG brands. News reports suggest that revenues in FY16 have crossed Rs 5,000 crores. The company is present in all kinds of product...

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13 Jul Infographics – HDFC Life-Health Planning Index

[vc_row row_type="row" use_row_as_full_screen_section="no" type="full_width" header_style="" parallax_content_width="in_grid" anchor="" in_content_menu="" content_menu_title="" content_menu_icon="" angled_section="no" angled_section_position="both" angled_section_direction="from_left_to_right" text_align="left" video="" video_overlay="" video_overlay_image="" video_webm="" video_mp4="" video_ogv="" video_image="" background_image="" background_image_as_pattern="without_pattern" section_height="" parallax_speed="" background_color="" border_color="" row_negative_margin="" side_padding="" parallax_side_padding="" padding_top="" padding_bottom="" color="" hover_color="" more_button_label="" less_button_label="" button_position="" css_animation="" transition_delay=""][vc_column width="1/1"][vc_column_text] Life...

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22 Jun Infographics – Waterproofing Products

[vc_row row_type="row" use_row_as_full_screen_section="no" type="full_width" header_style="" parallax_content_width="in_grid" anchor="" in_content_menu="" content_menu_title="" content_menu_icon="" angled_section="no" angled_section_position="both" angled_section_direction="from_left_to_right" text_align="left" video="" video_overlay="" video_overlay_image="" video_webm="" video_mp4="" video_ogv="" video_image="" background_image="" background_image_as_pattern="without_pattern" section_height="" parallax_speed="" background_color="" border_color="" row_negative_margin="" side_padding="" parallax_side_padding="" padding_top="" padding_bottom="" color="" hover_color="" more_button_label="" less_button_label="" button_position="" css_animation="" transition_delay=""][vc_column width="1/1"][vc_column_text] This...

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